From baggage check-in to touchdown, every air travel journey relies on a vast network of coordination, strategy, and precision. Despite its familiarity to passengers, the airline industry is one of the most complex and competitive sectors in the world. This primer introduces learners to the inner workings of the industry, uncovering the challenges and opportunities that operators face daily.

Whether you're exploring a career in aviation or simply want to understand how airlines function, this course breaks down the industry's foundational components. You'll learn about:

• Common sources of revenue for airlines
• The ecosystem of players and partnerships
• Core commercial and operational functions
• Key performance metrics and indicators
• Emerging trends shaping the industry's future

By the end of this module, you’ll have a clear overview of what it takes to run a successful airline in today’s dynamic environment.

Table of Contents

• Introduction
• Products and Services
• Business Model
• Ecosystem
• Commercial Functions
• Operations
• Trends
• Wrap-up